• Enhanced employee morale and maintained a low turnover rate with targeted recruitment and development strategies
• Evaluated operations and accounting information to continuously monitor business activities
• Monitored location compliance and sales success, and worked with area managers to resolve identified issues
• Coordinated smooth expansion of store operations, including building and deploying strategic and tactical plans for business growth
• Backed up employees with strong support from the leadership team paired with strong training programs
• Implemented new marketing strategies and improved customer service management approaches to boost company revenue

• Developed a team-based culture with shared strategies, goals, and strong performance-based initiatives
• Developed and maintained effective working relationships with team members, management, and customers
• Analyzed district metrics and implemented forward-thinking strategies to correct deficiencies and close operational gaps
• Coached and educated the Store Managers in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance
• Improved the performance of individual team members by motivating and training each person